CORONAVIRUS UPDATE

The safety and well-being of our customers and colleagues is always our number one priority – and never more so than now, during the Coronavirus outbreak.

Responding to the latest guidance and advice from the World Health Organisation and the Government, we’re making some practical changes to our delivery service from 13th March in order to protect the wellbeing of our customers and our colleagues.

Technical Issues

Due to the high numbers of users on Britishfoodmart.com, we are experiencing a slow down of our website.

We are working hard to fix any online issues as they occur. We would recommend if you are experiencing problems that you try again later.

Delivery Drivers & Social Distancing

Our delivery drivers are not permitted to enter houses . Please mention as part of your Delivery Instructions [Order notesĀ (optional)] if you are self-isolating so that our drivers can organise with you how to best deliver your order.

Delivery Slot

There is a high demand for delivery slots so, we would recommend booking as far in advance as possible. The website shows all delivery slots available – unfortunately, there are no further options or slots other than those shown.

Returns

Due to the recent Coronavirus we do not accept returns of Fresh Produce, this is not limited to meats, fruits, vegetables, dairy, bakery products. All other products will only be accepted if they are found to be not in open condition.

Store Shopping

Stores are open from 06:00am to 11:00pm depending on the store location. Please check with your local store for timings.

Ted Knighton CEO